On May 1, 2023, the Affiliated Sante Group launched the Central Maryland Crisis Response System's Mobile Response Team. Our Mobile Response Team responds to 988 calls from individuals experiencing behavioral health challenges in Baltimore County, Baltimore City, Carroll County, and Howard County. As a result of our successful launch and service provision, we are excited to expand to 24/7 in 2024.
Our Mobile Response Team is set up to respond to incoming crisis calls in under 60 minutes. Our average response time is 47 minutes.
Each Mobile Response Team dispatched to a crisis situation consists of one licensed behavioral health care professional and one Peer Recovery Specialist. The licensed clinician can conduct mental health assessments, interventions, and stabilization care. The Peer Recovery Specialist is an expert in behavioral health crisis care with lived experience.
A core principle in the Santé community-based service model is follow-up care. We refer clients to one of our trusted community mental health providers for ongoing care when necessary, and we stay in touch with our clients after the crisis situation to make sure they have pursued and received any recommended healthcare services.
Santé services are welcoming, timely, and accessible — no one is turned away. All of Santé’s crisis services serve consumers regardless of insurance status.
“The services of the Mobile Response Team provide real-time intervention for those experiencing a mental health or substance use crisis. That crisis is defined by the individual and our responses are tailored to meet everyone’s needs. The community has embraced the CMCRS Mobile Response Team, and we are excited to continue to expand our services to provide 24/7 assistance to those in need.”
Tiffany Spaulding Wrona, LCSW-C, RPS
Director, Central Maryland Crisis Response System
Affiliated Sante Group