Our Customers

Our customers are the citizens of the 12 counties that we serve in Maryland (Prince George's, Montgomery, Baltimore, Cecil, Kent, Queen Anne's, Caroline, Talbot, Dorchester, Wicomico, Worcester and Somerset), and the region of North Carolina that we reach every day with our community-based emergency response and outreach mental health services. Our clients include the individuals receiving our services and their families and loved ones.

The following statements from our clients illustrate the success and affirmation that inspire our work. These are clients who benefitted from our recovery services at a Medicaid funded outpatient clinic:

“I feel like my therapy at Santé has helped me more than any other program to deal with life’s problems in everyday situations.”

“[Now] I seem to be able to take charge of my finances, health issues, medication and social life.”

I feel hopeful “because I can understand my mental illness and can cope with problems and maybe I will now have a nicer future.”

Our services are generally delivered in conjunction with other public entities such as public health departments, mental health agencies and law enforcement. SANTÉ is generally retained to provide services for such agencies through a rigorous competitive bidding process. Read about what some of our contracting agencies say about our services.